Knowledgebase
Search:     Advanced search
Showing: 1-6 of 6  
Articles
 
document Why are employees having trouble getting TimeClockpro to open in their browser?
Follow the "Set Up Instructions" provided with the Network Edition download to create the link you give to employees to use to open TimeClockpro.  They can create a bookmark with that link for quick, easy access.  For the link/bookmark to work correctly it must be exactly as described in...
16 Jun, 2010
document Why do our employees get a "Bad Access" error when clicking on the Time Clock screen?
The "bad access" error is generated because the web browser has been disconnected from the server hosting TimeClockpro (even though the Time Clock screen is still being displayed.)  You can just click your TimeClockpro bookmark to reconnect.
01 Oct, 2009
document How do I restrict which workstations can be used as clock in/out stations?
You set workstation restrictions by entering their IP addresses in FileMaker Pro. Open TimeClockpro. Click File on the Menu bar, pull down to Sharing, move over to Instant Web Publishing. Then on the Instant Web Publishing screen, click "Specify", to enter the allowed IP addresses.
08 Mar, 2010
document Why am I unable to access the Network Edition of Timeclockpro via web browser from another workstation?
TimeClockpro must be open and running on the workstation that is hosting it in order for access to be available via web browsers.
16 Jun, 2010
document Why does the Timekeeper get the error: "Record in use. Your attempt to edit the record failed because another user is currently using the record."?
That error is generated if two individuals are trying to modify the same record at the same time - either an employee time clock record or an employee file record. For example, if the payroll administrator is in the employee screen on the server and is working with a particular employee record...
26 Jul, 2010
document Why do we get the message "Data Entry Error. Your attempt to save changes to the current record or request failed because of the following: Invalid Numeric value in field "EmployeeID"?
Employee PIN's (Personal Indentification Numbers) are restricted to numeric characters only. The error is generated if a letter or any character other than a number is entered. If that happens, an employee can click the "Clear" button on the PIN entry screen and reenter their PIN, or they can...
26 Jul, 2010
RSS